We are excited to share some updates on the recent changes to our showroom operations and how they allow us to continue delivering the High Caliber Products and exceptional service our customers expect.
Changes in Showroom Locations
As some of you may know, our Edmonton showroom has closed. We are happy to announce the reopening of our renovated Calgary showroom, which has undergone repairs following flood damage. Our refreshed showroom in Calgary offers a comprehensive range of our top products, allowing for an enhanced customer experience in-store.
While the Edmonton location no longer stocks products, it is available for order pickup. Customers in Edmonton and area can continue to enjoy easy access to our inventory without incurring shipping costs.
Customer-Centric Benefits
Our goal is to make every interaction more efficient and straightforward. These updates are part of our commitment to deliver even better service while keeping overhead low. By consolidating resources, inventory and personnel, we’re able to keep prices competitive which ensures that our customers receive the best value.
How We’re Here to Support You This Season
As we approach the busy hunting season and the holiday rush, our dedicated team is here to support you with all your needs. Whether it’s product recommendations, holiday gifts, or preparing for your next big outing, we’re ready to provide the guidance and expertise you’ve come to trust.
A Heartfelt Thank You
We want to express our deep gratitude to our loyal customers for their understanding and support through these transitions. Your encouragement has been invaluable, and it motivates us to continue improving and expanding our offerings.
We look forward to serving all customers across Canada via our website or over the phone. Thank you for being a part of our journey as we work to bring you the very best products with top notch service to match. Make sure you check out our hours of operation page for more details.
You say your improving and are here for the customer?
Well I beg to differ. For one, I have sent two emails to you over the past three weeks asking for information regarding cultures and have not as yet received a response of any sort. Secondly, I requested a shipping quote for an order I was ready to place and after two or three days received a reply stating I had to call in to get the rates. Why make conversation by email an option if you don’t follow through.
Up to this point I have been singing your high praises and trying to steer my sausage making buddies your way but I am seriously reconsidering the benefit you provide over Stuffers Supply here in BC, .
Good afternoon again Rick,
Thank you for your comments explaining your experience.
A separate email was just sent to you with specifications on Starter Culture and shipping information.
Our sincere apologies for the delay in getting information to you.
Please contact us anytime and we will ensure we respond quickly.
Wishing you a very Happy New Year.