COVID-19 Update – Effective Aug 3, 2021



If you are experiencing ANY cough, fever, shortness of breath, runny nose or sore throat OR believe you may have been exposed to COVID-19 Please do NOT enter our store for the safety of our customers and employees

High Caliber’s Retail Rules for In-Store Shopping During the Pandemic – Effective August 3, 2021*

6 Shopper Maximum (Calgary) 6 Shopper Maximum (Edmonton) permitted in the store (1/3 capacity)

  • The maximum capacity for customers is six in Calgary and six in Edmonton.
  • We will wave you in when we are ready for you to proceed inside the showroom.
  • If the maximum customer limit is reached, kindly wait until a customer leaves.
  • If the door is locked during business hours, our maximum is reached and will be unlocked when we can accommodate the next person.
  • Plexi glass partitions have been installed at retail counters

Personal Masks are no longer required upon entering

    • CTR Staff is no longer required to wear a mask.

Please sanitize your hands prior to entering the store

  • Hand sanitizer is available at the front door and front counter for your convenience.
  • Please only touch the items you intend to purchase and ask for assistance where necessary.

Use of Personal Shopping Bags

  • You are welcome to bring personal bags into the store, please pack the bags yourself.


  • Debit or Credit Card (Visa or MC) is preferred. 
  • We will accept cash if necessary.


  • ‘High touch points’ in retail space and common areas will require written sanitization schedules to be followed. Sanitization will be recorded and initialed by staff completing sanitization.

Public Washrooms

  • Calgary will have one designated customer washroom (for both men andwomen)
  • Edmonton will not have a customer washroom available

Help Prevent the Spread

We have worked hard to improve our online shopping experience, where possible, enjoy shopping from the safety and convenience of your home. Free curbside pickup continues to be available.

REMEMBER! Our helpful, knowledgeable staff are just a phone call away:

403-444-2877 or 1-877-736-7287.

Phone In/Curbside Pick-up Orders Encouraged!

We are excited to see our friends again, but remember…

  • Self-Isolate if you are feeling sick
  • Wash or Sanitize Hands Frequently
  • Cover Coughs and Sneezes
  • Avoid touching your face
  • Practice physical distancing (2m away)

Thank you for being a fellow protein enthusiast!

*Due to this continually evolving situation, changes may occur without notice.

1 thought on “COVID-19 Update – Effective Aug 3, 2021”

  1. Hi, we are looking for very large cutting boards – do you carry any in stock? If yes will I be able to pick up on Saturday Dec 5?


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